Allow extra stop address to appear on work ticket without attaching it to a local service
When listing an extra stop address under the extra stop information, it would be helpful to have it print on the work ticket like it used to do. Now it will only print if the address is attached with a local service, even if it's listed in the extra stop tab. We have to remember to attach the address to any service that includes that address.
We are actively reworking the Work Ticket to allow you to define your own through our Letter Management system. With this change, we will allow you to choose Extra Stops that are assigned to the service and/or those attached to the order. Case MOV-5600 should be available early 2020. I’ll keep you updated.
Jayn Swartz commented
The pack and load crews need to know that there is an extra delivery so that they can label and inventory items appropriately. Even though the delivery is happening on another day.
Many coordinators fail to remember to include the extra stop when sending the services to operations. If the extra stops are not included in the services sent, then this will not print on the work ticket and can cause may problems for the crew. It would be nice if the extra stops would print on the work tickets without having to click on extra stops when the services are sent to operations.
Penny Leonard commented
Drivers need this to print on the work ticket for deliveries. its very important for this info to be on the work tickets.