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MoversSuite Enhancements

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MoversSuite Enhancements

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58 results found

  1. It would be so noce to have a highlighter in MS, especially for the Special Instructions area to highlight specific words such as VIP, Reweigh, etc, this would allow us to see key words when there are detailed notes.

    2 votes

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  2. When editing the order info screen and trying to tab from the new name/contact info section to the actual load date the cursor gets stuck on the blank line in the name section and does not allow you to tab any further.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  3. Problems come up when a date is changed on a current order and not all the proper personnel are notified. This goes both ways, if dispatch changes a date...coordination needs to now. If the date is change by a coordinator or salesperson, the dispatcher needs to now.

    1 vote

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  4. In MoversSuite Administration have the Group Duplicate function added to Move Types

    2 votes

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  5. For example, a person would be able to check local dispatch, revenue accounting, and customer service types for a single note. This would allow dispatchers and billing clerks to filter for local dispatch notes or revenue notes without requiring the coordinator to enter multiple notes.

    34 votes

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  6. allow the dates and person's name who entered the note to show on the printed long distance work ticket when printing the notes

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  7. If MS had the function to email the customer a custom survey once the order is complete, that would be awesome.

    6 votes

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  8. We are having issues fitting the husband & wife name as well as car names such as Jeep Grand Cherokee in the fields.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  9. is there any way to have pop up windows that different departments could personalize depending on their needs.

    for customer service having a pop up window come up before you leave an order/acct asking did you request self haul? would be amazing especially during the summer months. it would cut down on error, the possibilities are endless. just didnt know if this was even a possibility. another scenario is if we dont have destination address TBD for example and have a window pop up "Update destianation address".

    just a thought.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  10. With multiple people at multiple agencies working on individual customer files, having the ability to communicate effectively at the file level is absolutely essential. This enhancement request would allow for some form of standardized messaging capability within the file level notes. Currently, most people are using email and some are cutting and pasting these communications from their personal email in to the file notes of Mover's Suite and some are not. Creating this standard platform for file level communication would create efficiency in process and improve customer service since all communication on a specific file would be viewable at the…

    1 vote

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  11. 1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  12. without using the search key-keep the search key as an option not a requirement

    2 votes

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  13. It would be helpful to have a place to indicate the storage coordinator/clerk in the SIT section and based on the date in and days authorized have the system send a notification in some form to the assigned storage coordinator/clerk several days in advance of conversion to perm date.

    2 votes

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  14. It would be nice to be able to double click on a task and it open up the order information

    38 votes

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  15. similar to when buttons are bold when there is info behind them, can this also be done for the tabs in Order Entry and/or Billing?

    4 votes

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  16. We need to be able to change a status or void a note when it's entered on the wrong order.

    68 votes

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  17. Each GBLOC/Base normally will have a list of agents approved to provide services. Just as contacts are added, the idea would be to associate the approved agents to the GBLOC. Next an agent selected from the list of approved agents for the move would display in Revenue Entry for possible commissions due to.

    2 votes

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  18. When a Note is long put a scroll bar on the Notes window to scroll down thru the Note instead of having a window pop up which may not show the whole note anyway.

    4 votes

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