60 results found
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MSCrew app - Add Special Instructions to it's own section like Service Instruction.
Would like to see Special Instructions on the front page of the app like the Service Instruction are.
6 votes -
MSCrew signatures
In the MSCrew app on the Job Summary doc, add an editable field below the signature where the name of the signer can be entered so it is legible.
5 votes -
Local Dispatch Special Instructions Update
I would like to be able to add and/or edit special instructions on a Local Service after the crew and equipment has been assigned. Dispatch is always looking at the dispatch board and this would be a way for them to see a change without going into notes.
3 votes -
Wall Board for the Local Dispatch Calendar
Create a "wall board" utility that can cast/project the daily local dispatch calendar to a separate monitor for viewing by drivers/crews. The cast would update in real time as the calendar is updated by a dispatcher. This is regularly done in call centers to show real time call volume.
3 votes -
local services
allow local services to be delete/removed, not just cancel . For instances when you enter the wrong dates under options and create 30 services by mistake.
2 votes -
Freeze Panes
I'd iike the ability to freeze columns on local dispatch day page so they stay at the left of the screen as you scroll right. For example, this could allow us to freeze the Shipper's Name and/or Crew Names in place so we could see them as we scroll for more information on the job.
3 votes -
automate driver appointments
Allow automation to any warehouse by allowing drivers to book an appointment themselves by completing an online request. Also include a auto reply and confirmation process.
This will free up staff to do work on more important tasks.
2 votes -
Add distpatch status to order history
using Ms Crew would like to see dispatch status added to order history
2 votes -
Require crew/Equipment assignments on worktickets
It would be great that local dispatch module would require that the crew and equipment/truck is assigned before the workticket can be generated. This would force local dispatchers to enter this information to enable easier BI Tool reporting and consistent use of the system for companies that have multiple locations.
2 votes -
have Service Instructions display in local dispatch
You can put service instruction on the service in the order but are only able to view them there. It would be nice to have that tab available in dispatch to see.
2 votes -
Add MSS Order Status to the Local Dispatch grid
dispatch is a great place to view all the orders that happened in any period you choose.
If we could sort the local dispatch grid by the MSS Order Status we would easily know what orders still needed to be entered. The reports available don't always work because of estimated dates not being entered.3 votes -
Put the drivers name in Orders
In Order information under the agents tab, there's a field with the van # it'd be nice if the drivers name was there.
2 votes -
Add Spell Check
Add a spell check feature throughout mover suite to help minimize error.
12 votes -
Provide a calendar view for dispatch
Calendar view showing capacity for men, trucks and what is going on each day for any given time frame
8 votes -
Adding Images into MS
It would be beneficial if we could add images into the special instructions for commercial jobs. Images would print out on the guys paperwork that they could view before heading out to the jobsite. Images could show large pieces of equipment that needs to be moved or maybe the access of the jobsite.
5 votes -
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12)
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12
2 votes -
Add Customer name and Customer number to the local dispatch grid
Add Customer name and Customer number to the local dispatch grid
3 votesDevelopment has logged case MOV-5899 to add the Customer Name and Customer Number to the dispatch grids. Please reference this number on any inquiry you may have.
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LD Dispatch Module - remove default load start date from search function
Currently the load start date defaults to today in the LD Dispatch Module. This can cause orders not to show on the LD Dispatch screen if the start date has passed. You then have to go in and manually update the date each time and causes orders to be missed and go unassigned.
2 votes -
Safety Field Date - TSA
Add a date field for tracking the TSA approval for crew members.
2 votes -
Changes to the Work Ticket
I would like to see the following changes to the Work Ticket in MS:
• Crew ETA (taken from the Dispatch Status column on the dispatch grid)
• #of men/hours for hourly local jobs only (info gets entered here on all jobs, and there is no consistency….or logic)
• CSR direct phone number (the name is great, but we need the phone number)
• Instead of the Est Dates (Range of Dates) put the actual dates in for Pack/Load. Leave the delivery spread as a range.Thanks!
2 votes
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