MoversSuite Enhancements

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    1. O&I Equipment List

      There is a button for CPU's (cartons, quantities estimated, and so forth.) That is only one part of our business. We would like a button for "Equipment List" which had things like Totes, Library Carts, 4-wheelers etc. Things we send on an O&I move. One column for what was sent, a column for "returned" and a column for "remaining on site" to help manage our equipment. Would allow for reports to show what was still on job site so we knew where to hunt things down, how much to bill for "rented" equipment and so forth.

      15 votes
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        0 comments  ·  Dispatch  ·  Admin →
      • Add National Account and Payment Type as available fields to display on the Local Dispatch page

        We would like to see you add National Account and Payment Type to the available display fields in the Local Dispatch module.

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          0 comments  ·  Dispatch  ·  Admin →
        • Claims Module National Account Name is based on information typed in the Billing screen which produces inaccurate data.

          Currently, the National Account in the Claims Module is based on the company name documented in the Billing Information tab of the Order Information Screen. The company that is billed is often times not the National Account and then the billing tab may be set up many different ways, so if the national account name is the one typed in on billing tab, it may be typed in differently (capital letters, all small case, the word "THE" in front of the national account name) for every invoice. Then, when pulling a national account report, every different variation for that account… more

          3 votes
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            0 comments  ·  Claims  ·  Admin →
          • 1 vote
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            • Tasks: Add the name of the person who created the task in case there are questions that must be answered before the task can be completed.

              Tasks are being created but with no notes to indicate why that task was necessary. without additional information, sometimes the task cannot be completed. If we include the name of the person who created the task, we can be more efficient in our problem resolution.

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              • I would like for the billed date to be a computer generated date based on when the revenue clerk generates transactions

                If this field was automatically generated by the program when the revenue entry clerk generates transactions it would help with the accuracy of reports. Many reports are bases on this field that must be manually entered.

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                  0 comments  ·  Billing  ·  Admin →
                • Able to create a file folder in document management that is password potected or has a higher level of user security

                  Create a file folder in document management that is password protected or has a higher level of user security. This would allow us to have customer's personal information stored in a secure file that is not available to all system users. Federal and state laws mandate that personal information is kept in a secured position. Penalties and fines are very high. We have checks, credit card, passport and other information that is gathered and maintained. A secured file within the order would be a welcomed location.

                  2 votes
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                  • APPS are all the rage right now. Is there a way to feed info from Movers Suite into an APP?

                    An app for reporting on assignees (for clients/companies), and app for reporting on individual move metrics (for customer/individuals).

                    "

                    Hi Matt,

                    Not the answer I was hoping for. We are under some pressure by our high tech client base to get an app for our client HR reps and our high tech customers. I have never done User Voice before but I’ll put this in.

                    Thanks,

                    Thomas A. Whitaker MBA, CRP, GMS
                    National Account Manager
                    Mesa Systems Inc. United Van Lines agent
                    801 974 7833 direct line
                    801 230 3228 cell
                    twhitaker@mesasystemsinc.com

                    From: Matt Luckhaupt [mailto:mluckhaupt@ewsgroup.com]
                    Sent: Tuesday,… more

                    1 vote
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                    • In the Safety Information you have Physical Date and DL date, we need SAF51 regardless if it is VanLine Or Own authority.

                      SAF51 is required annually to get from our drivers statement of any tickets accidents etc. We need it in their handwritting annually.

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                        1 comment  ·  Dispatch  ·  Admin →
                      • a refresh button in revenue entry

                        It would be great to have a refresh button. Once import is complete the AR balance can be refreshed rather then bringing the order back up or going to move order entry.

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                          1 comment  ·  Billing  ·  Admin →
                        • ability to inactivate a branch

                          Give the ability to inactivate a branch in revenue processing so an old/outdated branch cannot be selected

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                            0 comments  ·  Billing  ·  Admin →
                          • Trip numbers

                            Currently the system auto generates a trip number for every order that is downloaded; I would like to change that.

                            In the sysuser table, add a trip number for a driver and a flag. When an order downloads, if the flag is off, assign trips like you currently do. If the flag is on, use the trip number from sysuser. When dispatch decides that he is done with that trip, have a way for dispatch to increment the trip number by 1.

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                              0 comments  ·  Dispatch  ·  Admin →
                            • When tabbing while posting revenue items it should go through every field

                              With the latest update when we tab through the fields when we are entering item codes it is randomly skipping fields. We hate this.

                              12 votes
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                                2 comments  ·  Billing  ·  Admin →
                              • BE ABLE TO VIEW ACTUAL DELIVERY DATE IN REV ENTRY

                                It would be very helpful if we could see the actual load / delivery dates while we are in the Revenue Entry part of Movers Suite. As is we have to go out of Revenue Entry and into Order Information in the Move Management Part to view the move dates. Thank you.

                                13 votes
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                                  2 comments  ·  Billing  ·  Admin →
                                • allow ability to enter order # in Related Order # field

                                  without using the search key-keep the search key as an option not a requirement

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                                  • work tickets should SHOW that they are combined BEFORE transaction is generated.

                                    Work tickets should show that they are combined in real time BEFORE you generate your transdcations.

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                                    • Add a place to indicate Storage Coordinator in the SIT section of the SIT/Recurring Billing Tab

                                      It would be helpful to have a place to indicate the storage coordinator/clerk in the SIT section and based on the date in and days authorized have the system send a notification in some form to the assigned storage coordinator/clerk several days in advance of conversion to perm date.

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                                      • 36 votes
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                                        • Allow Order information to load when double clicking move from task list

                                          It would be nice to be able to double click on a task and it open up the order information

                                          3 votes
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                                          • invoice

                                            when you copy and invoice it would be nice if we could change the bill to

                                            7 votes
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                                              0 comments  ·  Billing  ·  Admin →
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