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MoversSuite Enhancements

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MoversSuite Enhancements

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  1. I would like to be able to show "Lead Source" (as shown on the name, address tab of Order Information) on the dispatch grid for Local Dispatch. Then, my dispatchers and mgt. are aware of the relationship for each move. Can you tell me if this is on the drawing board?
    (If not, how much to custom program?)

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  2. When you click on the job to view the details it highlights in blue so that you know which order you selected. Well when i switch windows to look up the order in HOD it goes away and i am stuck searching for the order. It would just make it so much easier if it would stay highlighted all the time that way the user could refernce the order info quickly until the user clicked on a different order

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  3. In job costing setup we have option of specific pay or average wage by labor type. We would like to have third option of wage average by branch/agency when multiple locations.

    2 votes

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  4. Auto refresh for Local Dispatch Schedule: we would like the local dispatch schedule to auto refresh data every 15 minutes or every 1/2 hour, if possible. The data should also refresh when you change the date range.

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  5. Allow notes to be added to the Movers Suite commission statements so they can add a line about an escrow/reserve balance total etc...

    1 vote

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  6. The fields that have the “…” buttons shown next to them, why are those not a click-able button in the view? The user must click “edit” in order to click the button and see what information lives behind it (such as contact information). A specific example that I am referring to lives on the “Military/Government” tab in Order Information. If we tie contact information to a base, the user is unable to view the information unless they are in edit mode. Perhaps this needs an “information” button like the agents do on the “Agents” tab?

    2 votes

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  7. The deposit report should list the customers name. Our agency attaches this report to all the backup of the deposit and it would make a great cover sheet for the deposit if it contained this information. we currently type the customers name in the check number space and the check number in the notes so we can have this information at hands length.

    3 votes

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  8. 2 votes

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  9. 1 vote

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  10. Add a confirmation box before deleting a Dispatch Day Note reminding the user they are deleting the ENTIRE Day Note. Many times a dispatcher has selected a portion of the Day Note and hit the Delete button and been surprised to find the entire note removed.

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  11. Inside the Account Profile General Notes section, you can't use bold or Italics, or underline. It would be great to have this functionality.

    Even better would be font styles, and font sizes so we can really break up the information we would like to put in this "General Notes" area and make it easier to read.

    See attached for the current template of stuff we are putting in the General Notes Section.

    2 votes

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  12. When clicking off items in Bank Rec UNMARKED mode, please have the system STOP redisplaying right after you click to go to the next item. It makes this process real inefficient as the screen jumps all over the place

    2 votes

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  13. Having an area to record an inventory lot # in order information and have that be a searchable field in "find" order would be very useful.

    4 votes

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  14. When the adjustments button is used to adjust a revenue item, it would be useful to have an auto-calc feature.

    For example, assume an original revenue item was $102.27 and it was adjusted and became $105.31. If an auto-calc could be done where you enter what the "adjusted" total should be, the system would see that a positive adjustment should be made in the amount of $3.04.

    5 votes

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    0 comments  ·  Billing  ·  Admin →
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  15. If looking at the Transactions tab on an order, stay at Transactions tab on next order. I need to look at the transactions of multiple orders. I use the drop box, type my order number and hit Enter to get to the next order. But then I have to click onto the Transactions tab again. Staying on the same tab from order to order would help.

    10 votes

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  16. Add an option to print a list of all orders for specific Account Profiles under Reports/Customer Service.

    1 vote

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  17. We are only able to type so much info under "origin" and so much for "destination". Can we add another column to enter "Additional Special Instructions" , this would print on the bottom of the BOL .

    1 vote

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  18. When on the summary tab, the first invoice that was created is selecting. On storage billing, we have to scroll up each time to review any current invoice. Some lots are open for 10+ years and are billed monthly (lot of invoices). It would be easier for auditing purposes, as well as creating duplicate invoices for project billing if the default was the newest invoice. Thanks!

    4 votes

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    0 comments  ·  Billing  ·  Admin →
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  19. When entering items in cash receipts, it only list invoice number. When items are moved to payment management it only lists the order number. If something prevents the receipt from being applied in cash receipts, it does not bring payment over matched to the receipt. the user is then forced to use payment management to apply and look up all the invoice numbers,

    1 vote

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  20. Before our upgrade, we were able to see why type of cash receipt had been applied to an order...Ex..Credit card, check. This made finding that cash receipt very easy. After the upgrade, all the description says is "Cash Receipt" with the cash receipt #. You can look it up this way, but its just another step in finding the payment and seeing how it was applied. Going back to the way it was would be more efficient.

    1 vote

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    0 comments  ·  Cash Receipts  ·  Admin →
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