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MoversSuite Enhancements

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MoversSuite Enhancements

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  1. 2 votes

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  2. In the "header" lines of each order number on the AR Credit & Collections report, it would be very helpful to include the Revenue Clerk. There seems to be plenty of room for this to the right of "Shipper", just below "Contact". Adding this information would help identify the Revenue Clerk to which questions may be directed, without having to look up each order. Also, for us, each Revenue Clerk is responsible for their own collections, so showing who is responsible for each order/invoice helps determine who needs to attend to each record of the report.

    4 votes

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  3. when you need to put a note in day notes so dispatch can see it you must already have an actual order on that date in order to see any day notes for that date. it would be nice if when you put a day note in on a day that doesn't have anything scheduled you can see that note on that day even if nothing scheduled.

    31 votes

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    0 comments  ·  Dispatch  ·  Admin →
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    Case MOV-5741 has been logged. We plan to default the date for the Day Note to what is set as the first date in the Service Date spread and populate the Day Note for that day.

    The goal is to always show the Day Note no matter whether a service is selected, present, or no services display.

  4. When working with national account moves, before customer has set dates, it would be good to have dependency date based on the lead set up in MS to set up tasks, such as contacting OA, getting estimate scheduled, going over estimate info with customer or account ,etc.

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  5. Ability to print the Activity Log in the Credit and Collections Module. The importance of this is to have a printed log of collection attempts which is required by law when a lien is being placed on individuals household items in storage which will ultimately go to auction.

    9 votes

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  6. Add the packing date to the label report attached to the Print label button under the order information module.

    16 votes

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  7. Have a checkbox on each note (default checked) that denotes whether or not that note can be duplicated. Allows for notes that make no sense duplicated (Credit Checks for instance) to be kept off a duplicate order.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  8. Show the subtotals of each commissionable party in the Payable column at the bottom of the MS Order Transactions Report.

    Having the system add and show the subtotal payable for each commissionable ID helps revenue clerks and the controller who use this report, and saves time by not having to manually add up these amounts. Thank you.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. This would help reduce rounding discrepancies when entering van line authority transactions but also own authority transactions. This would also help with accurately computing SIT charges. Thank you.

    2 votes

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    1 comment  ·  Billing  ·  Admin →
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  10. Currently, only one driver can be assigned to, and commissioned on, a single order. We have multiple commissionable drivers performing on orders (potentially as many as 6, but most often 2). It is not common for us to have a single commissionable driver associated with an order. Having to calculate commissions manually is frustrating, very time consuming and potentially error prone. Thank you.

    6 votes

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    0 comments  ·  Billing  ·  Admin →
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  11. When setting up an allocation allow the ability to set up a negative allocation such as for BIPD which the agent is charged back

    2 votes

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  12. Is there a way to export your daily task list to Excel or Word?

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  13. Have a field that lists the customer number on the revenue entry screen. ie taking in revenue from van line and then having to bill a national account.

    4 votes

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    0 comments  ·  Billing  ·  Admin →
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  14. We are using the EWS Hosted version and the MSS program active window's title bar has black text on a black/dark grey background is not legible.

    1 vote

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    0 comments  ·  Admin →
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  15. Here is his comment:
    To add check number in the spreadsheet so we can utilize this lock box payment via a spreadsheet download and upload into MSS payment mgmt. We don’t know when this feature (CK#) is available but at least we need to voice our concerns to have CK# available.

    4 votes

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  16. Instead of post all unbilled revenue to UNAPPILED...

    Is possible to get the ablility to post paid revenue to an item code
    (eg: Destination revenue like dest. handling factors)

    1 vote

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  17. When you use the rate type of percentage it displays on the invoice as a flat amount and should have a $. Also, the rate dispays with a $ and should display with a % or 0.05 for 5%. We get a lot of customer complaints that this is confusing to them.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  18. Phone number columns in local dispatch based on phone number ranking -
    1 & 2 ranked phone numbers are the phone number columns instead of orgin, origin work, dest & dest work.

    1 vote

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  19. We would like the ability in local dispatch to know who is still available to schedule.
    Currently in Local Dispatch when you assign a crew member to a job, and you select that job - the crew member will be orange in the grid. However, when you click on another job to assign more members those that were assigned to the job before look available again. For small jobs that works as you may double up jobs and crews.
    We are just looking for the added option of a color code or a status report.

    If a color code. if…

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  20. Add Book Date as an Effective Date for commissions. This would be useful for computing sales commission plans.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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