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MoversSuite Enhancements

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MoversSuite Enhancements

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58 results found

  1. It would be nice to be able to double click on a task and it open up the order information

    38 votes

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  2. Under the Move Information tap on the left you have the Auto information add a spot to place the delivery spread

    2 votes

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  3. If I could view my customers at a glance, I could not only keep track of how much I truly have going on, but it would make it quicker to get to the customers order in MS if they happen to call in but aren't listed in my workflow.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  4. In revenue entry when you click save and add new that the new screen defaults the cursor to the top for branch.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  5. We have multiple Branches and sometimes one of the branches does one part of the move and another branch does something else on the move. We Duplicate the order , but then we have to run a report that Matt set up for us to change the branch. We would like you to give the option to change the branch when you duplicate an order.

    2 votes

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  6. It would be so noce to have a highlighter in MS, especially for the Special Instructions area to highlight specific words such as VIP, Reweigh, etc, this would allow us to see key words when there are detailed notes.

    2 votes

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  7. without using the search key-keep the search key as an option not a requirement

    2 votes

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  8. When editing the order info screen and trying to tab from the new name/contact info section to the actual load date the cursor gets stuck on the blank line in the name section and does not allow you to tab any further.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  9. Problems come up when a date is changed on a current order and not all the proper personnel are notified. This goes both ways, if dispatch changes a date...coordination needs to now. If the date is change by a coordinator or salesperson, the dispatcher needs to now.

    1 vote

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  10. allow the dates and person's name who entered the note to show on the printed long distance work ticket when printing the notes

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  11. We are having issues fitting the husband & wife name as well as car names such as Jeep Grand Cherokee in the fields.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  12. With multiple people at multiple agencies working on individual customer files, having the ability to communicate effectively at the file level is absolutely essential. This enhancement request would allow for some form of standardized messaging capability within the file level notes. Currently, most people are using email and some are cutting and pasting these communications from their personal email in to the file notes of Mover's Suite and some are not. Creating this standard platform for file level communication would create efficiency in process and improve customer service since all communication on a specific file would be viewable at the…

    1 vote

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  13. is there any way to have pop up windows that different departments could personalize depending on their needs.

    for customer service having a pop up window come up before you leave an order/acct asking did you request self haul? would be amazing especially during the summer months. it would cut down on error, the possibilities are endless. just didnt know if this was even a possibility. another scenario is if we dont have destination address TBD for example and have a window pop up "Update destianation address".

    just a thought.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  15. similar to when buttons are bold when there is info behind them, can this also be done for the tabs in Order Entry and/or Billing?

    4 votes

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  16. It would be helpful to have a place to indicate the storage coordinator/clerk in the SIT section and based on the date in and days authorized have the system send a notification in some form to the assigned storage coordinator/clerk several days in advance of conversion to perm date.

    2 votes

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  17. Each GBLOC/Base normally will have a list of agents approved to provide services. Just as contacts are added, the idea would be to associate the approved agents to the GBLOC. Next an agent selected from the list of approved agents for the move would display in Revenue Entry for possible commissions due to.

    2 votes

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  18. When a Note is long put a scroll bar on the Notes window to scroll down thru the Note instead of having a window pop up which may not show the whole note anyway.

    4 votes

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