Local Dispatch Grid Colors
As a visual cue to dispatchers we would like the ability to assign colors to different rows and cells in the local dispatch grid. The colors can signify anything the dispatcher wants. The colors would also need to remain on the grid after the dispatcher exits a session. All users would see the same colors as assigned by the dispatcher.
Christopher Rambo
shared this idea
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Randy Miller
commented
Chris, we've often found that the request for colors is in response to the application not being designed well enough to present the information in a way that you'd want. We tend to find the colors are a workaround for a deeper problem and the addition of them can actually cause more confusion (especially if multiple dispatchers throughout the company are not using them in a standard way). This may or may not be the case here, but I'd like to explore it to make sure we're solving the right problem.
What is it in particular that the dispatchers at your company would use colors for? If you were to ask the dispatchers what they "really" want to do, what would the answer be? (i.e. seeing all orders that are delivering today, all orders not assigned a crew or equipment yet, etc.)