Currently, the National Account in the Claims Module is based on the company name documented in the Billing Information tab of the Order Information Screen. The company that is billed is often times not the National Account and then the billing tab may be set up many different ways, so if the national account name is the one typed in on billing tab, it may be typed in differently (capital letters, all small case, the word "THE" in front of the national account name) for every invoice. Then, when pulling a national account report, every different variation for that account must be selected to pull an accurate report. It seems that the national account name resides in only one way in the ACCOUNT PROFILE tab of the Order Information Screen. The Claims Module should pull data from ACCOUNT PROFILE and NOT the billing information screen. Because the report pulls inaccurate information, we can never use this function of the Claims Module.