It would be nice to be able to set up form email templates that would auto generate and send based upon criteria in the order. For example, if the Self Haul authorization is changed from yes to no, it would send an email to the trans coordinator. Or if a new order is booked in the system, an email generates to the trans coordinator that it is assigned to. We have multiple locations and a central call center and military offers center the accepts and books shipments on behalf of all of our locations. This simple addition would make things less manual and more fool proof to ensure that notifications are going to the branches consistently.
I would like to be able to have the ability to set the criteria, recipients and email verbiage myself.
With all of the new technology your group is coming out with this would certainly help streamline many manual processes that are currently being performed.
Yes, this would be very helpful,
Josef Al-Chacar commented
Forward Relocatoin would like an email to be sent to a specific email address (email@example.com) when an order is canceled.