Add a "Sticky Note" feature
When it notes add a third option to click "make sticky note".
This would then allow the note to be added to the front screen when opening an order so "priority comments/information" is seen by all who opens the order.
This note can be closed but pops up ensuring your seeing the important information. This note field would need to be able to be unchecked for when said comment is no longer needed.
Angie Gordon shared this idea