Running total of liabilities/Chargeback amount added to claims column header group
Currently there are only 2 columns that create a running total of all claims dollar amounts. Settlement Amounts and Claimed Amounts. Both of these column create inconsistent and incorrect claim amounts to create reports from. Settlement amount are created only when a payment request is made through the settlement tab. Not all claims are settled by forwarding a payment. For example, Military claims are often offset by a chargeback against the funds owed to the account. In this case, a negative receivable is created (to balance a chargeback) versus a payment request made through the settlements tab. The 'Claimed Amount' column requires a manual entry within the 'Claim Detail' page and can easily be overlooked. Especially when the claim amount changes (due to dispute reward or similar). this is a very hard field to keep accurate and often produces incorrect information. The most accurate and consistent field is the chargeback field. All claims have a chargeback associated with them. I feel if a chargeback column is added to the header that keeps a running total of all chargebacks, our total claim amount would be easier to track.