Pickup Account Contact
Can you please look into picking up the <Type>DC</Type> section from the reference information that's pushed from Atlas to agents? This "Type" typically contains, at least for us, the National Account Contact that's associated to the order. The information is a part of the "References" section. I've attached a recent SUDS download to hopefully provide additional information.
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Riley Elam
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Riley Elam
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There is also another spot in the reference section that this information could be. Specifically the "Consultant" reference. I will see if I can find the code that's associated to this field and post it here.