4 results found
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day notes
when you need to put a note in day notes so dispatch can see it you must already have an actual order on that date in order to see any day notes for that date. it would be nice if when you put a day note in on a day that doesn't have anything scheduled you can see that note on that day even if nothing scheduled.
31 votesCase MOV-5741 has been logged. We plan to default the date for the Day Note to what is set as the first date in the Service Date spread and populate the Day Note for that day.
The goal is to always show the Day Note no matter whether a service is selected, present, or no services display.
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Self Haul rejections
Would like to see an automated process to notify the coordinator when a self haul is rejected with name and date and time of rejection.
12 votes -
Wall Board for the Local Dispatch Calendar
Create a "wall board" utility that can cast/project the daily local dispatch calendar to a separate monitor for viewing by drivers/crews. The cast would update in real time as the calendar is updated by a dispatcher. This is regularly done in call centers to show real time call volume.
3 votesWe like this idea. Please share more about how you envision this to be accessible to drivers/crew. One thought is to have a public facing webpage, but we would have to restrict this somehow...
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Add Customer name and Customer number to the local dispatch grid
Add Customer name and Customer number to the local dispatch grid
3 votesDevelopment has logged case MOV-5899 to add the Customer Name and Customer Number to the dispatch grids. Please reference this number on any inquiry you may have.
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