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MoversSuite Enhancements

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MoversSuite Enhancements

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25 results found

  1. We need to be able to change a status or void a note when it's entered on the wrong order.

    65 votes

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  2. 35 votes

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    Hello, we are actively working towards implementing a means of allowing you to link a phone number to a “free-form” name or label. We could also link this number to a master call list that is integrated with our text messaging.

    This year we plan to have quite a number of improvements related to phones and to texting.

    Thank you for your input!

  3. 33 votes

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    We anticipate rolling out a web-based solution for coordinators by the end of 2021. We are hopeful that this new product will improve your screen space to work better for you.

  4. when you need to put a note in day notes so dispatch can see it you must already have an actual order on that date in order to see any day notes for that date. it would be nice if when you put a day note in on a day that doesn't have anything scheduled you can see that note on that day even if nothing scheduled.

    29 votes

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    0 comments  ·  Dispatch  ·  Admin →
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    Case MOV-5741 has been logged. We plan to default the date for the Day Note to what is set as the first date in the Service Date spread and populate the Day Note for that day.

    The goal is to always show the Day Note no matter whether a service is selected, present, or no services display.

  5. I was wondering if you could have an icon or tab that directs you to a map on the origin or destination address, like the send email button. I feel this would be efficient during the peak season.

    28 votes

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  6. I think the Move Type field would be a good addition to be added into the Account Profile as a field that you could set the default for. Now that I am writing this it would be nice to include the commodity and authority and maybe even the shipment type. :) I need more information to be defaulted so orders will be entered correctly.

    20 votes

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  7. Right now we have to record a chargeback dollar amount that posts through the general ledger in order for a date to be associated with claims liabilities. We have situations where we want to update the liability amount but don't always have a change that hits the general ledger (our liability changes with the van line once we win a rebuttal, etc.). It's very difficult without dates attached to each line item to validate data against the van line.

    17 votes

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    under review  ·  1 comment  ·  Claims  ·  Admin →
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  8. Example: packing has different item codes so it would be nice to have a total by revenue group to get the total so you don't have to manual calculate the total

    15 votes

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    0 comments  ·  Billing  ·  Admin →
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  9. Would like to see an automated process to notify the coordinator when a self haul is rejected with name and date and time of rejection.

    11 votes

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    under review  ·  4 comments  ·  Dispatch  ·  Admin →
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  10. This would provide better communication within the organization, especially for requests that need immediate attention and also need to be recorded in movers' suite.

    10 votes

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  11. We bill multiple invoices under 1 order. It would be helpful to see which transactions go to which invoices under transactions.

    6 votes

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    0 comments  ·  Billing  ·  Admin →
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    Case MOV-6049 was logged in 2021 to redo the entire grid within the Transactions tab. I added expanding the Invoice column to display the entire number and not just Y or N.

  12. Are crew members reporting to warehouse, job site origin, or job site destination? On a large office move, some crew might report directly to job, others to warehouse.

    4 votes

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  13. Add a discount percent field to the quote item

    4 votes

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    0 comments  ·  Billing  ·  Admin →
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  14. create an app for the texting module, so the people involved in the move can monitor/reply to customers after hours/weekends without login into MS client.

    3 votes

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    We are actively designing the next phases of the Text Messaging product and hope to have something on this soon to you. Feel free to reach out to me for a list of suggested changes or status.

  15. AR Collections Inquiry: Add RevenueItemPostedBy to the grid to sort by
    I would like to be able to sort by the person who entered the revenue. So if my name was there I could see what orders I billed are still outstanding.

    3 votes

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    1 comment  ·  Admin →
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  16. 2 votes

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  17. When registering order in the O&I module, you no longer input a "Start Load" date or a "End Load" date, as well as the "From City/State" and "To City/State". Since these fields do not exist in the O&I module and when you try to use the Find function, it becomes tedious and time consuming to locate the order you want since all of those fields appear blank with information . Is there a way you can refine the Find function for O&I module so that it pulls from "Job Start Date", "Job End Date" fields and shows the locations?

    2 votes

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    We have made an initial design to incorporate a new Office & Industrial tab in the Find that would allow you to search by Job Start and End dates along with several other fields. Reference MOV-5831 on any status request you submit to us.

  18. Currently, if you adjust a task due date for a task that has another task that is dependent upon its completion, then the dependent task will not automatically assign once you complete the original task. This needs to be fixed. It completely defeats the purpose of the efficiency & convenience of allowing users to set up tasks dependent on the completion of another.

    2 votes

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    We have had a case open for this to address this request as an issue. We originally determined this not to be an issue since manually setting the due date on a task that was dependent upon others in effect breaks the dependency chain. However, I think we can make this work in that if you do update one or more tasks in a chain, then retain the original dependency. Refer to development case MOV-5804 for any inquiry you may have on this.

  19. Add Customer name and Customer number to the local dispatch grid

    2 votes

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    1 comment  ·  Dispatch  ·  Admin →
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  20. It would be helpful to show a discount column in revenue entry under transactions. Right now you have to open each transaction to view the discount.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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    We are beginning to plan out a redux of the Transactions grid, which includes adding the Discount field to the grid, as well. Refer to case MOV-5785 to request updates on this project.

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