60 results found
-
local services
allow local services to be delete/removed, not just cancel . For instances when you enter the wrong dates under options and create 30 services by mistake.
2 votes -
automate driver appointments
Allow automation to any warehouse by allowing drivers to book an appointment themselves by completing an online request. Also include a auto reply and confirmation process.
This will free up staff to do work on more important tasks.
2 votes -
Add distpatch status to order history
using Ms Crew would like to see dispatch status added to order history
2 votes -
Require crew/Equipment assignments on worktickets
It would be great that local dispatch module would require that the crew and equipment/truck is assigned before the workticket can be generated. This would force local dispatchers to enter this information to enable easier BI Tool reporting and consistent use of the system for companies that have multiple locations.
2 votes -
have Service Instructions display in local dispatch
You can put service instruction on the service in the order but are only able to view them there. It would be nice to have that tab available in dispatch to see.
2 votes -
Put the drivers name in Orders
In Order information under the agents tab, there's a field with the van # it'd be nice if the drivers name was there.
2 votes -
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12)
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12
2 votes -
LD Dispatch Module - remove default load start date from search function
Currently the load start date defaults to today in the LD Dispatch Module. This can cause orders not to show on the LD Dispatch screen if the start date has passed. You then have to go in and manually update the date each time and causes orders to be missed and go unassigned.
2 votes -
Safety Field Date - TSA
Add a date field for tracking the TSA approval for crew members.
2 votes -
Changes to the Work Ticket
I would like to see the following changes to the Work Ticket in MS:
• Crew ETA (taken from the Dispatch Status column on the dispatch grid)
• #of men/hours for hourly local jobs only (info gets entered here on all jobs, and there is no consistency….or logic)
• CSR direct phone number (the name is great, but we need the phone number)
• Instead of the Est Dates (Range of Dates) put the actual dates in for Pack/Load. Leave the delivery spread as a range.Thanks!
2 votes -
Expand All on Dispatch Screen
Why is there not an option to expand all on the dispatch grid? We dispatch a week out and every time we go into this screen, we have to expand each day individually.
2 votes -
Long Distance Dispatch Assigning Jobs
Allow to select multiple shipments and assign to driver all at once instead of individually
2 votes -
Add the Sales Person, Surveyor, and Revenue Clerk to the Local Dispatch Grid
Add the Sales Person, Surveyor, and Revenue Clerk to the Local Dispatch Grid.
Local Dispatch is a great place to see what orders happened in a set time period. It would be nice to be able to sort orders based on the Sales Person, Surveyor, and/or the Revenue Clerk for a certain time period.
2 votes -
Allow us to save custom views in the local dispatch grid
Once we have a complicated view with specific columns, groups, filters, sorts, etc., allow us to save it with a unique name so that we can have saved views for different purposes.
2 votes -
Show the Commodity in the Local Dispatch Module
Show the commodity so we can see if it is a vehicle, household goods, O&I, etc.
2 votes -
Show leads in Local Dispatch
I would like to be able to show "Lead Source" (as shown on the name, address tab of Order Information) on the dispatch grid for Local Dispatch. Then, my dispatchers and mgt. are aware of the relationship for each move. Can you tell me if this is on the drawing board?
(If not, how much to custom program?)2 votes -
Leave the column that is selected highlighted in blue even while switching to a different window. Helps for referencing the order number
When you click on the job to view the details it highlights in blue so that you know which order you selected. Well when i switch windows to look up the order in HOD it goes away and i am stuck searching for the order. It would just make it so much easier if it would stay highlighted all the time that way the user could refernce the order info quickly until the user clicked on a different order
2 votes -
Add Information button next to the bases on the Military/Government Tab
The fields that have the “…” buttons shown next to them, why are those not a click-able button in the view? The user must click “edit” in order to click the button and see what information lives behind it (such as contact information). A specific example that I am referring to lives on the “Military/Government” tab in Order Information. If we tie contact information to a base, the user is unable to view the information unless they are in edit mode. Perhaps this needs an “information” button like the agents do on the “Agents” tab?
2 votes -
Dispatch Note On each job
Put a not Tab on the dispatch for Dispatchers Notes only Such as Driver needs to do 2 jobs drop trailer for another crew then go to his job then pick up trailer at the end of the day . Like the Day note but on each job for the day planing use only
2 votes -
Add the Hauling Docs Received field (which is on the Billing Information tab) to the Local Dispatch Grid.
Adding the hauling docs received field to the local dispatch grid would let the dispatcher know if paperwork has been received or not, withouth having to open the order.
2 votes
- Don't see your idea?