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MoversSuite Enhancements

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MoversSuite Enhancements

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573 results found

  1. Have the individual who is scanning show up in the system for those who are maintaining the system and processing errors. IT Dept. cannot tell what person to contact in the company when an error occurs. It would be easier to go directly to the person who made the scanning error vs. sending a company or department wide email message.

    2 votes

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    1 comment  ·  Admin →
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  2. 2 votes

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    1 comment  ·  Admin →
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  3. Import salesperson, oa surveyor and coordinator from UniGroup downloads.

    2 votes

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    1 comment  ·  Admin →
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  4. It would be nice to able to have a fixed percentage of packing included in the balance available to be advanced to driver if he is doing a pack and load.

    2 votes

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  5. 2 votes

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  6. 2 votes

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  7. 2 votes

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  8. As a visual cue to dispatchers we would like the ability to assign colors to different rows and cells in the local dispatch grid. The colors can signify anything the dispatcher wants. The colors would also need to remain on the grid after the dispatcher exits a session. All users would see the same colors as assigned by the dispatcher.

    2 votes

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  9. Can we please submit an enhancement request to Mover’s Suite that will elicit a response from the Build Historical Statements (Commission Statement Management section) command even when no transactions are found? Even a response such as “No transactions have been found for the vendors/periods entered.” would be better than not knowing whether the command has been executed, since now there is currently no response whatsoever if no data is returned.

    2 votes

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  10. when keying cash receipts we key a check number but unable to search by that check number when researching.

    2 votes

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  11. Our customers and coordinators like to have 1 email trail so all the information on their order is easily accessible. Movers Suite Email set ups are only for outgoing emails, and the emails do not stay in the same email trail. Creating an Outlook Add-In where a coordinator can choose the order number that the email is for would allow the communications to automatically be included in the order.

    1 vote

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  12. On the long distance dispatch page, when a driver is assigned or status is updated it populates onto the order page. Today we have to update both pages to get the drivers name on the front page of the order.
    Example: When I open an order and click on the status button I can enter a status and select driver from the drop down. Customer care checks here for update and assignments. On the long distance dispatch page clicking the status button does not have the dropdown. The drivers name is another series of clicks and again, once selected the…

    1 vote

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    0 comments  ·  Dispatch  ·  Admin →
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  13. Just a thought as you may be asked at mover suite convention. It would be great if they could add in there somewhere the number of containers a Snapmove order is estimated and actual containers. Currently there is no way to look this up anywhere in MS. We have to open up converge and then enter in the order number manually. MS shows the estimated weight and actual weight for orders but not the number of containers.

    For example, Movers Suite shows this Container Move as being 5270 LB. That could be 5 TWC or it could be 3. Makes…

    1 vote

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  14. Automate reminder emails to customers when they have a past due balance.

    1 vote

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  15. Automate confirmation emails to customers based on dates entered in Movers Suite already.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  16. Can Payment Management "Generate Transactions" Warning message \process

    "Warning
    Are you sure you want to create the accounting transactions for this payment batch?"

    either
    1) use logic to compare the Statement & Control Amount fields
    or
    2) also show the Control Amount and Statement Amounts on the Warning pop-up

    This would give the user one last chance to notice that they do not match before the batch is generated with mistakes.

    1 vote

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  17. Add Equipment to Admin History so we can track who is making changes just like we can in personnel

    1 vote

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    0 comments  ·  Admin →
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  18. we want to change the status in general field of equipment to include a category of Sold/Disposed

    1 vote

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    0 comments  ·  Dispatch  ·  Admin →
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  19. In the Admin tool, under System Email, the Purchase Order # should be available to add to the customer emails. We have an account that needs to see the PO# in the email subject. This has caused the sending of the monthly invoices to be a manual process.

    1 vote

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  20. I am a commercial coordinator. We have very detailed notes for our crews on work tickets. So many times, the space allotment runs out in the service instructions area and we have to create a separate document with all the notes for that ticket for the crew and then upload it into MS and assign to the crew so they see it all, we even print it in case MS goes down and the crew can't use their iPad. I think there should be no cut-off point for notes ever, in the service instructions. Can this be fixed to allow…

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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