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MoversSuite Enhancements

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MoversSuite Enhancements

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  1. From UVL PRIC, certain rating downloads (supplementals) have empty Load and Delivery dates. This download deletes the dates in Mover's Suite but it would be nice if those dates would stay as they match the main order.

    4 votes

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  2. similar to when buttons are bold when there is info behind them, can this also be done for the tabs in Order Entry and/or Billing?

    4 votes

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  3. 4 votes

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    0 comments  ·  Billing  ·  Admin →
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  4. Being a Revenue Cleark, When in a Task and you need to open a particular order MS should direct you to the Revenue Entry portion of the move not Order Information.

    4 votes

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  5. If you are in the middle of working a claim and another customer calls, you sometimes have to go to another claim. Provide an easy way for me to get back to the claim I was just working.

    4 votes

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    1 comment  ·  Claims  ·  Admin →
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  6. When a Note is long put a scroll bar on the Notes window to scroll down thru the Note instead of having a window pop up which may not show the whole note anyway.

    4 votes

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  7. On the transaction grid, add a "total by group" button.

    4 votes

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  8. It would be very helpful to be able to view the Account Profile as it's own entity -- rather than on the tab of an active order. Currently, there are only a handful of people in our organization with the ability to "manage" the profile...but it would be helpful if all could view it, whether for entitlements, contact info, etc.

    4 votes

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  9. Add a copy feature to copy revenue detail lines.

    4 votes

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  10. Auto Assign Equipment Should Trigger Again When The Ticket is Edited in Dispatch. If you edit the ticket, you have to manually assign the equipment to it again or else it doesn't print onto the work ticket.

    3 votes

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    1 comment  ·  Dispatch  ·  Admin →
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  11. This would allow the dispatcher to communicate notes pertinent to the job such as: PPE requirements, badging for specific customers, notifying crew of doubles (see previous suggestion regarding sending crew notifications for each service a crew member is assigned to).

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  12. This would assist in alleviating additional communication between dispatcher and crew in regards to notifying them of doubles (or however many jobs they are assigned to). This way, the crew member would be able to see that they are working multiple jobs in a single day.

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  13. The Dispatch Status is available in MSCrew. We have a lot of different ones added to track paperwork. In order to make MSCrew easier, we would like to only show the Dispatch Statuses that we choose in MSCrew or have them sorted in Alphabetical Order. I think it would be best to only give the crew the options we want them to use, but if we have to keep them all, please at least sort them.

    3 votes

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    1 comment  ·  Dispatch  ·  Admin →
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  14. Give us the ability to sort the Revenue Groups in the drop down list, either alpha/numeric or even better yet, give us the ability to set the order it shows in the drop down list.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  15. It would be very helpful to bookmark the Labor Request and Equipment Request tables in the service orders so this information can be provided in written format to dispatch for each order.

    3 votes

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    This is request is currently in the pipeline. Reference case MOV-6154 for any inquires on this improvement. Of note, we plan to add the following bookmarks:
    Labor Requests Total (just displays a numeric count of all requests)
    Labor Request Table (listing similar to what we show on the Local Service Quick View, i.e. Loader (1), Mover (2), etc. each separated by a line break.

    And then two similar ones for equipment.

  16. We need to be able to set Multiple Due Date Terms on our invoices per each Branch. We have some that are Net 10, Due Upon receipt, Net 30, Net 60. At the moment we have to fix these items in Adobe before they invoices are sent to the customers. We would like to be able to pick our terms on the invoices, with a default to net 30 for all invoices

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  17. 3 votes

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  18. I would like to suggest that the AR# show up in the description line or add another column for the AR# next to the description. There are often times that within an order number/file that I have to invoice several different AR# for that particular file, having the AR# show up in the description line will save from having to click Edit to see which AR that particular charge is for.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  19. create an app for the texting module, so the people involved in the move can monitor/reply to customers after hours/weekends without login into MS client.

    3 votes

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  20. Movers Suite Customer Statements makes you summarize invoices to a specific date instead of just what ever is open. Because of this the Date of the Invoice is made the summarized date instead of what the actual invoice date is. - I would like to either have the summarize button replaced to open invoices or be able to use the actual invoice date not the summarized date.

    3 votes

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