559 results found
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Expand availability to other Service Industry beyond Relocation
I spent nearly 20 years using MS in the transportation industry. I have moved over to a labor only furniture installation company.
This employer was not computerized I immediately began looking for a service software that was user friendly and as comprehensive as MS and it's been a struggle.
I am in the process of converting them over to "Service Fusion", which most closely provided many of the services I found useful in MS. Unfortunately, it is still not quite right and I miss my Operations / Dispatch, notes, accounting and more.
The one feature Service Fusion has that I…
2 votes -
TEXT MSG POSTING
ALL TEXT MESSAGES NEED TO POST INTO NOTES. ANY TEXT WITH THE CUSTOMER MUST TRANSFER UNDER CATEGORY TEST MSG. This is very annoying that it does not and will not allow a screen shot either.
6 votes -
AR Collections Inquiry: Add RevenueItemPostedBy to the grid to sort by
AR Collections Inquiry: Add RevenueItemPostedBy to the grid to sort by
I would like to be able to sort by the person who entered the revenue. So if my name was there I could see what orders I billed are still outstanding.3 votesWe've had this one on our radar for a while and hope to get to it soon. Please reference case MOV-6091 for any inquiry.
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Find Orders: Once I have filtered the type of orders I am looking for I would like to be able to export that list to Excel.
In Find Orders: Once I have filtered the type of orders I am looking for I would like to be able to export that list to Excel.
2 votes -
Freeze Panes
I'd iike the ability to freeze columns on local dispatch day page so they stay at the left of the screen as you scroll right. For example, this could allow us to freeze the Shipper's Name and/or Crew Names in place so we could see them as we scroll for more information on the job.
3 votes -
Add Posting Inform to claims
posting date and clerk be added to the claims module after a transaction has been generated. like in revenue screen
3 votes -
Add the lot number to the Non-temp storage on-hand report
Having the lot number on this report would make it easier to look up orders if needed
3 votes -
user defined fields - Please add more System Wide User Defined Fields
user defined fields - Please add more System Wide User Defined Fields
3 votes -
automate driver appointments
Allow automation to any warehouse by allowing drivers to book an appointment themselves by completing an online request. Also include a auto reply and confirmation process.
This will free up staff to do work on more important tasks.
2 votes -
Be able to copy a quote to another lead or order
A quote was created in a lead or other order, then a duplicate order was created in error. We would like the ability to copy the quote to the duplicated order or any order for that fact.
5 votes -
Allow statement download to automatically apply debits and credits to orders.
If statement batches are created for debit items they should allow the items to automatically be posted to Unapplied items for the Vanline customer. The same should apply for orders that have credits to be applied to the Vanline customer and any different be applied to unapplied. This is a very time consuming process for a large agent that has thousands of transactions. The time would be well spent on other items.
3 votes -
Increase Task Definition from 25 to 35 characters to give a little more detail to CS.
Increase Task Definition from 25 to 35 characters to give a little more detail to CS.
3 votes -
Add distpatch status to order history
using Ms Crew would like to see dispatch status added to order history
2 votes -
make emails sent thru MS an actual physical email in lieu of pdf doc in images
make emails sent thru MS an actual physical email in lieu of pdf doc in images. Would like to take actual email and continue from that email.
4 votes -
Reduction - When used on an item code, the reduction should appear in the same group as the item code if the 2 item codes are under the same
Sometime we have 2 of the same revenue groups in the transactions. When we use the reduction, the reduction shows up in the other revenue group than where the revenue item that was reduced was.
2 votes -
I WOULD LIKE FOR IT TO PROMPT YOU TO MAKE A NOTE WHEN LEAVING ANY ACCOUNT YOU WERE IN. THIS WAY, IT WILL GET USERS USED TO MAKING NOTES!!
IF IT COULD PROMPT YOU TO MAKE A NOTE WHEN LEAVING AN ACCOUNT, OR MAKE YOU LEAVE A NOTE TO EXPLAIN WHY YOU WERE IN AN ACCOUNT. ALSO, IF YOU COULD LEAVE HOT NOTES OR NOTES THAT WOULD POP UP WHEN YOU LOOK AT AN ACCOUNT TO BE SURE IMPORTANT INFORMATION IS SEEN.
1 vote -
do not download or at least flag orders from the van line that are over the customers credit limit.
do not download orders from the Van line that are over the customer's credit limit or that would put the customer over their credit limit
1 vote -
have an order screen pop based on an incoming phone number for a digital phone system
Have the an order pop on the screen when an incoming phone caller id matches a phone number of an order in Movers Suite.
3 votes -
Order history entry
have an entry in Order History when an order is registered/copied from a previous order referencing the copied order number.
1 vote -
ON REVENUE
Is there a way that we could add the Estimate number and load date to show up somewhere on the Revenue side so we don’t have to go back and forth through revenue screen to order info. Screen??
3 votes
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