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MoversSuite Enhancements

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MoversSuite Enhancements

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553 results found

  1. Ability to lock required payment for customer online payments made. Dont want the ability to change amount that has to be paid.

    1 vote

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  2. I suggest you add a date category for Last Month /Last Year so that you can compare the same month that would appear when selecting Last Month to the same calendar month for the prior year.

    1 vote

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  3. Items that show up within drop down menus in moversuite should be able to be deactivated so they do not show in drop down menus. For example we have many lead sources that are no longer being utilized so we would like to be able to deactivate these items so the drop down menu is cleaner and easy to sort through

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  4. Each attempt to pay via credit card link should create a note if approved or declined. Customers reach out and we have no knowlege of attempts if we can't see them. We live in notes so that would be super helpful.

    1 vote

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  5. Can the lead source be added to be visible on the revenue entry module? The billers don't use the order info module be need to know the lead source. It would be nice to not have to toggle between the 2 modules.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  6. If a customer is marked as inactive in GP, that customer should not be able to be chosen in MS on new orders.

    2 votes

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  7. Make Cell Phone number a required field when booking an order

    1 vote

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  8. You should be able to filter the status options for the claim by alphabetical order, not by creation date. The way it is now makes it hard to navigate should you have a bunch of options.

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  9. I have old status's that I am trying to change, and the viewing window does not allow me to press control and select all so that I can change the status of the claims all at once. In order to delete an old status option, it cannot be in use.. so to have to individually go through thousand of claims is not really an option. I also do not want to just change the one in use either, as it does not pertain to every claim I am selecting.

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  10. I would like to be able to add in other email address options that are available for selection when right clicking and sending an email in the claims module other than email 1 & 2. I would like to be able to have the drivers email, the agents email, etc. so that we can utilize sending information through the claims module in lieu of Outlook.

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  11. Right now we have to toggle between the liabilities/chargeback section of the claim module in order to see who might be liable for the claim. I would like to have another tab added to the claim item status area that would reflect the driver/branch/agent that we have preliminarily assessed liability to for each item.

    To piggyback on this - the bookmarks should allow all of the claim status tabs to be pulled from MS. I would like to see the claim item status, etc. when generating a report.

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  12. Create data boxes so that we can document the repair firms name, date assigned to the order, and the date we receive the inspection report.

    We should be able to generate tasks that are dependent on the dates input into those fields.

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  13. 2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  14. We need to have an option to inactivate labor types. We can remove them but if there is a commission plan associated to that labor type it will not let you remove it. So the only option then is to delete the whole employee profile and rebuild it without that labor type and that is just asking for issues.

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  15. Generic Revenue Import: Allow for paying Local Contractors with out having to dispatch through Local Dispatch. We are looking for easier more efficient ways to enter revenue and pay commissions as needed when we have to invoice in outside systems. We have current logistics customers where we have to dispatch -> invoice from their system. We still need to get that information in Movers Suite. With the Generic Import it would be great if we could have the import add commissions to the local contractor who performed the work without assigning them to the order in MoversSuite Local Dispatch.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  16. Dispatch would like for the color to turn orange (or a different color) when they check that the equipment is in the shop.

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  17. This would allow the dispatcher to communicate notes pertinent to the job such as: PPE requirements, badging for specific customers, notifying crew of doubles (see previous suggestion regarding sending crew notifications for each service a crew member is assigned to).

    3 votes

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  18. This would assist in alleviating additional communication between dispatcher and crew in regards to notifying them of doubles (or however many jobs they are assigned to). This way, the crew member would be able to see that they are working multiple jobs in a single day.

    3 votes

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  19. I wish that in the commission statement management, that the driver emails would automatically populate from their profiles. Much time is spent typing email addresses, and if by chance they go to the wrong driver, it creates huge problems.

    1 vote

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  20. When reconciling the bank deposits to the GL transactions in GP I am comparing 1500 lines in GP to 500 lines on the bank. It would be very beneficial to have a field to input the total deposit amount so that I could sort those items together.

    1 vote

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