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MoversSuite Enhancements

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MoversSuite Enhancements

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  1. 2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  2. 2 votes

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  3. would like to see the ACTUAL load date column on the long dist dispatch screen. Very important info. You have a preferred and assign on...but no actual.

    2 votes

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  4. Give us the ability to sort the Revenue Groups in the drop down list, either alpha/numeric or even better yet, give us the ability to set the order it shows in the drop down list.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  5. I would like to run a BI report on Journal Date and not Billed Date

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. When entering an order, add a feature that when you accidently click on cancel, instead of save a pop up window shows up and asks “Are you sure you want to cancel?”

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  7. It would be very helpful to bookmark the Labor Request and Equipment Request tables in the service orders so this information can be provided in written format to dispatch for each order.

    3 votes

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    This is request is currently in the pipeline. Reference case MOV-6154 for any inquires on this improvement. Of note, we plan to add the following bookmarks:
    Labor Requests Total (just displays a numeric count of all requests)
    Labor Request Table (listing similar to what we show on the Local Service Quick View, i.e. Loader (1), Mover (2), etc. each separated by a line break.

    And then two similar ones for equipment.

  8. Our Account Profiles have longer descriptions than what we are able to see. There is nothing to the right of the Account Profile in the Order Information or Revenue Entry Modules. Would you please increase this to match the size of the field so we can see the whole description?

    2 votes

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  9. Today the MoversSuite data model doesn't support RMCs and their locations. This forces our group to put RMC data into Accounts making later selection and downstream reporting very difficult. Instead we have to use multiple User Defined labels to separate them out. This causes customer service reps to frequently select the wrong one which could apply a number of other rules to or effects to the order. If the model was changed to incorporate RMCs as well as RMC locations and Account locations this would enable us to better ensure we didn't apply incorrect business logic in MoversSuite.

    Please see…

    2 votes

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  10. Allow Driver reports and Sales reports the option to reopen the month. Currently there is no tracking on who finalized a month and its a pain Operationally when this happens. Anyone can click on finalize.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. We need to be able to set Multiple Due Date Terms on our invoices per each Branch. We have some that are Net 10, Due Upon receipt, Net 30, Net 60. At the moment we have to fix these items in Adobe before they invoices are sent to the customers. We would like to be able to pick our terms on the invoices, with a default to net 30 for all invoices

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  12. It would be nice to be able to generate tasks on trips and to also be able to upload documents based upon a trip and not the individual orders.

    The tasking would allow us to assign tasks to individuals reminding them of turning in paperwork, etc.

    The documents per trip would be specific trip documents (receipts, fuel, etc) and not order specific documents.

    1 vote

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  13. Can you implement archiving of an order's special instructions, both Origin and Destination, so that if a user add an account profile to an order later and the original instructions are overwritten, the user will still be able to access the original instructions and change them if they need to?

    2 votes

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  14. When a order is added in MS based on the branch of the order a default house account sales id would be added to the order. This could be changed if needed but no salesperson is added to an order the revenue associated to the order would go to the House Account bucket.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  15. Add security to notes by Note Type so not everyone has access to a note. For example we would use a note type of Commissions for explanations how a sales commission was calculated, but we do not need everyone in the organization knowing how much sales people make.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  16. Right now, orders can be canceled or set to will advise status when self haul has been authorized. It would be great if you could add a check box in the order status options in Administration that would block changing to a status if Self Haul has been authorized. This would be something that we as administrators would determine which ones to apply this block on.

    17 votes

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  17. Pull SID into MS from QTG since now that is important. Tracking number is also SID number on opportunity page.

    2 votes

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    0 comments  ·  Advances  ·  Admin →
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  18. Use the REPORT time field in Local Dispatch. Clicking on Assigned Crew, each Crew Member could have their Start Time (Punch In Time) listed as well as WHERE they are supposed to report.

    4 votes

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  19. Are crew members reporting to warehouse, job site origin, or job site destination? On a large office move, some crew might report directly to job, others to warehouse.

    4 votes

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  20. Please add a spot for the crew members phone number in the personnel information tab through dispatch. So that it can be seen by anyone who has access to local dispatch

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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