558 results found
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BI Tool
In the BI tool when I have a report that is grouped and sorted and I run the report it will give me all the data all expanded. I would like there to be a way to run the report and get all the date collapsed. So I can pick and choose what to expand.
1 vote -
identify work tickets attached in drop down when entering a billing item
we have jobs with multiple services a day, with multiple days and even weeks of service. When billing, it would be helpful to have work tickets that have already been attached to a service highlighted or grayed out or identified in some way on the drop down in the Add Revenue Tab
6 votes -
Attachments
It would be nice to be able to create a letter in forms designer and have an attachment with it so that when you use the letter the attachment would automatically attach itself to the email.
1 vote -
MS Crew Signatures
Hi,
Would it be possible for any docs that are available in MS Crew to auto detect any signature or text / checkbox fields and make them clickable?
That would make it easier for the crew to sign and fill out paperwork instead of having to zoom in to where they need to place each check mark and signature.
Thank you.
1 vote -
remove the predefined message in the text field and just leave it as report to and then the time. t
The problem i have with the text field is when the guys read it they see where it say you are on a job from 8:00am to 9:am and don't read the rest where it say report time. Maybe we can just have the report time in the text.
1 voteWe are hoping to delve into more work on the Crew Texting feature in the near future. We are thinking of opening up the text of the message to be at your control. So, you could build templates that contain the text and service data you want.
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MSCrew
Add Revenue Clerk on order to Contacts.
Our Revenue Clerk is assisting with pricing out the orders for the crew when they are onsite with the customer. We would like for the Revenue Clerk to be added to the list of the Contacts viewable under assistance.1 vote -
Print multiple work tickets at a time. we used to be able to but now can not
2017 r18 you guys updated us so we can print multiple work tickets. That functionality has gone away. we would like it back....PLEASE
2 votes -
Change credit card batch to clearing account.
Can you please change it so that we can change a positive credit card batch to go to a clearing account. It is so stupid that on a batch with a negative total which contains both a positive batch and a negative batch that I have to have both the positive and negative entries in my check register when it was actually a single negative entry. Using the clearing account would allow you to make a single bank transaction entry in GP for the CORRECT amount.
1 vote -
2 votes
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It would be very helpful to bookmark the Labor Request and Equipment Request tables in the service orders so this information can be provide
It would be very helpful to bookmark the Labor Request and Equipment Request tables in the service orders so this information can be provided in written format to dispatch for each order.
3 votesThis is request is currently in the pipeline. Reference case MOV-6154 for any inquires on this improvement. Of note, we plan to add the following bookmarks:
Labor Requests Total (just displays a numeric count of all requests)
Labor Request Table (listing similar to what we show on the Local Service Quick View, i.e. Loader (1), Mover (2), etc. each separated by a line break.And then two similar ones for equipment.
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2 votes
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Add ACUAL LOAD DATE column in long distance disp grid
would like to see the ACTUAL load date column on the long dist dispatch screen. Very important info. You have a preferred and assign on...but no actual.
2 votes -
Revenue Group Sort order
Give us the ability to sort the Revenue Groups in the drop down list, either alpha/numeric or even better yet, give us the ability to set the order it shows in the drop down list.
2 votes -
Add Journal Date to View Order Information
I would like to run a BI report on Journal Date and not Billed Date
1 vote -
add a feature that when you accidently click on cancel. Instead of save and pop up window shows up and asks “Are you sure you want to cancel
When entering an order, add a feature that when you accidently click on cancel, instead of save a pop up window shows up and asks “Are you sure you want to cancel?”
1 vote -
Account Profile - Display field be increased in size
Our Account Profiles have longer descriptions than what we are able to see. There is nothing to the right of the Account Profile in the Order Information or Revenue Entry Modules. Would you please increase this to match the size of the field so we can see the whole description?
2 votes -
RMCs, RMC locations and Account locations as separate data entities
Today the MoversSuite data model doesn't support RMCs and their locations. This forces our group to put RMC data into Accounts making later selection and downstream reporting very difficult. Instead we have to use multiple User Defined labels to separate them out. This causes customer service reps to frequently select the wrong one which could apply a number of other rules to or effects to the order. If the model was changed to incorporate RMCs as well as RMC locations and Account locations this would enable us to better ensure we didn't apply incorrect business logic in MoversSuite.
Please see…
2 votes -
Driver and Sales Reporting
Allow Driver reports and Sales reports the option to reopen the month. Currently there is no tracking on who finalized a month and its a pain Operationally when this happens. Anyone can click on finalize.
1 vote -
Allow for Multiple invoice due date terms
We need to be able to set Multiple Due Date Terms on our invoices per each Branch. We have some that are Net 10, Due Upon receipt, Net 30, Net 60. At the moment we have to fix these items in Adobe before they invoices are sent to the customers. We would like to be able to pick our terms on the invoices, with a default to net 30 for all invoices
3 votes -
Long Distance Dispatch
It would be nice to be able to generate tasks on trips and to also be able to upload documents based upon a trip and not the individual orders.
The tasking would allow us to assign tasks to individuals reminding them of turning in paperwork, etc.
The documents per trip would be specific trip documents (receipts, fuel, etc) and not order specific documents.
1 vote
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