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MoversSuite Enhancements

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MoversSuite Enhancements

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570 results found

  1. ability to show the "leads" email address when a sales person receives the email for a new lead.

    1 vote

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  2. Allow the "Branch" to be changed if incorrect branch is downloaded or chosen without having to call MoversSuite and convince them change it for us, because they are not supposed to. If the change can be done, why not allow the employee to make the necessary changes, without having to bother MoversSuite and take 30 minutes to an hour to wait for this change to allow us to continue working on this order. Because orders are never actually "cancelled", if the order has to be entered a second time using the correct branch number, we are left with a confusing…

    1 vote

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  3. Dispatching Crew Call Sheet

    This report should include employees not yet assigned to any job. This would help for last minute changes! Particularly when a crew member calls off, it would help to know who is available immediately from this list. Also last minute Jobs coming into dispatch. Important!!!

    3 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  4. 2 votes

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  5. after i've entered the branch and tab, it takes me down to the customer. why didn't it tab over to the division since it is a required entry?

    17 votes

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    1 comment  ·  Billing  ·  Admin →
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  6. The Drop Down Find Box in the Claims Module is not functioning. This same drop down box works well in the Order Information and provides all orders the user has accessed that day. However, there is no information accruing in the Claims Module. Without the function of the drop down box, the USE SEARCH CRITERIA FROM THE PREVIOUS FIND is also not helpful. Could you please correct this in the next update?

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  7. We have multiple locations involved in a move. When duplicating the move we would like to have all of the documents in the duplicate order. Like we can included the order notes now, same idea just also be able to select to include the documents attached to an order when duplicating.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  8. There are sometimes multiple contacts, billing, on jobsite, etc. An additional box that would identify which contact is which would be helpful

    1 vote

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    0 comments  ·  Account Profile  ·  Admin →
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  9. UVL currently provides van location (rudimentary GPS) data in their download stream. It would be really useful for Mover's Suite to capture that data so Dispatch and Safety have access to it.

    1 vote

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  10. Here is his comment:
    To add check number in the spreadsheet so we can utilize this lock box payment via a spreadsheet download and upload into MSS payment mgmt. We don’t know when this feature (CK#) is available but at least we need to voice our concerns to have CK# available.

    4 votes

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  11. On the Orders Not Billed report - I would like to be able to Group By the revenue clerk listed on the order. Most of the time people forget to put the billed date in and this would help get that information to the right person without looking up the order.

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  12. When working with national account moves, before customer has set dates, it would be good to have dependency date based on the lead set up in MS to set up tasks, such as contacting OA, getting estimate scheduled, going over estimate info with customer or account ,etc.

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  13. When setting up an allocation allow the ability to set up a negative allocation such as for BIPD which the agent is charged back

    2 votes

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  14. Have a checkbox on each note (default checked) that denotes whether or not that note can be duplicated. Allows for notes that make no sense duplicated (Credit Checks for instance) to be kept off a duplicate order.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  15. Show the subtotals of each commissionable party in the Payable column at the bottom of the MS Order Transactions Report.

    Having the system add and show the subtotal payable for each commissionable ID helps revenue clerks and the controller who use this report, and saves time by not having to manually add up these amounts. Thank you.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. Right now we have to record a chargeback dollar amount that posts through the general ledger in order for a date to be associated with claims liabilities. We have situations where we want to update the liability amount but don't always have a change that hits the general ledger (our liability changes with the van line once we win a rebuttal, etc.). It's very difficult without dates attached to each line item to validate data against the van line.

    17 votes

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    under review  ·  1 comment  ·  Claims  ·  Admin →
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  17. Is there a way to export your daily task list to Excel or Word?

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  18. We are using the EWS Hosted version and the MSS program active window's title bar has black text on a black/dark grey background is not legible.

    1 vote

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  19. Instead of post all unbilled revenue to UNAPPILED...

    Is possible to get the ablility to post paid revenue to an item code
    (eg: Destination revenue like dest. handling factors)

    1 vote

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  20. Phone number columns in local dispatch based on phone number ranking -
    1 & 2 ranked phone numbers are the phone number columns instead of orgin, origin work, dest & dest work.

    1 vote

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