573 results found
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Review the Order Information import routine
We have found that when importing shipment information from Atlas van lines, the shipments actual weight pulls down every time with zero weight. As such, the Work Ticket report and Driver Information sheet report both then pull down zero weight instead of the estimated weight. I believe this is due to both reports looking for a "Null" value in the actual weight field.
2 votes -
Would like the option to set the default to always hide items on a commercial invoice with option to unhide if we wanted them to show
A lot of commercial work is billed by a bid price, however, we break it down in transactions to go to the correct accounting codes. One code that we use quite often is ‘oversell’ which is where we post the built in profit on the order. Twice recently, the biller forgot to hide the items on the invoice, which as you can imagine caused quite an uproar because of the line titled ‘oversell’. We will be naming this something else so that it does not stand out so much, if the items are not hidden, but it would be really…
3 votes -
Modification to Credit Card procesing
Here are two options for a modification – option 1 is my preference
Option 1
When creating the Electronic Payment batches in Payment Management, put all VISA, MASTERCARD & DISCOVER charges in one batch and AMEX charges in a 2nd batch. Do not have the batches created based on the MSS branch code – put all credit card transactions in one MSS branch (PCIN). Therefore, we could have up to 3 Electronic Payment batches per day – one for refunds, one for AMEX charges and one for VISA, MASTERCARD & DISCOVER. (Amex credit card account numbers begin with a 3)
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3 votes -
2 votes
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Need to edit existing monthly perm storage lot
If a original storage order is paid with a check and later it changes to a credit card why do we have to set up a new billing lot and cancel the original one. Why can we not just update the original one and keep down the clutter?
1 vote -
Alter coding for customer statements
On your statements, it seems that your system is only filtering by zero balance order numbers. For accounts that have recurring or multiple invoices under a particular order number, only having a filter for zero balance orders doesn't work unfortunately. If the order number has a balance, your system seems to be keeping all the activity that has taken place on that order number and is displaying it on the statement. When running the statement, it is creating equal debit and credit balances for every invoice the customer has ever received. A customer who owes one invoice could get a…
3 votesCase MOV-277 logged to address this.
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Pre and post authorize credit cards
The credit card system needs to be able to handle Pre and Post Authorizations. Since the payment for local and intra moving is done the day after the move occurs the estimated amount is pre-authorized on the customer's credit card so that we guarantee that we will be able to charge at least the pre-authorized amount after we do the move. The day after the move we do a post-authorization for the final amount, which ties to the pre-auth and clears it out. This is critical to processing locals and intras and we will not be able to fully utilize…
3 votes -
Add the ability to enter multiple Service Codes as a list.
In Add Revenue Item, add the ability to enter multiple Service Codes as a list. Subsequently, Rating Information for each service code could be added/edited by highlighting a service in the list. This would allow a user to enter all Service Codes in a Revenue Group at one time more efficiently than the current process allows. The current process requires the user to setup a new screen for each item.
3 votes -
Provide a calendar view for dispatch
Calendar view showing capacity for men, trucks and what is going on each day for any given time frame
8 votesDispatch board in MSWeb is planned to feature calendar along with other view settings.
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Add Spell Check
Add a spell check feature throughout mover suite to help minimize error.
12 votes -
Add drivers as a person that can be emailed from the email in MS
so it will store in document management. This will allow the office staff to communicate with the drivers in writing about shipment details as they occur, especially LD drivers.
2 votesLong Distance Driver and most (if not all) personnel will be available through MoversSuite Email Service. Refer to MOV-7368 for inquiries.
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Adding Images into MS
It would be beneficial if we could add images into the special instructions for commercial jobs. Images would print out on the guys paperwork that they could view before heading out to the jobsite. Images could show large pieces of equipment that needs to be moved or maybe the access of the jobsite.
5 votes -
When adding reductions make Add Back as Item Code default to Order Branch and Division
When adding reductions make the Add Back as Item Code default to the Order Branch and Division, or the AR Branch and Division
6 votes -
Build drop down lists for user defined fields
We would like the ability to build drop down lists to limit the data that can be entered into the user defined fields in Order Information
6 votes -
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12)
Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12
2 votes -
Remove Inactive Employees
It would be great if when you ran either the Safety Events or the Expiration report for Personnel or any other personnel reports that you could select employee status All, Active/ Inactive.
2 votes -
Job Costing - Phases
In the Job Costing module, indicate what phase the numbers/amounts are based on. Perhaps color code the line items.
1 voteExcellent suggestion. We'll keep this in mind when we design Job Costing for MSWeb.
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Job Costing - Multiple Order Grid
Add Move Type to the Job Costing Multiple Order Grid
1 vote -
Consignee Contact information should show up so my dispatchers can see it in the dispatch module
Dispatch does not see the consignee contact info without going to the order information screen.
1 vote -
Local Services Crew Names Auto Expanded
I have the hardest time, remember to look for the three little dots (...) when looking at the Crew Names in the Local Services Tab. I Didn't even notice them for years. And even with a post-it, it's hard to remember to look every time. I understand that keeping it to 3 lines, maybe be nice for dispatch screen, but when in the order screen I would like to see all crew members, all the time.
4 votes
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