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MoversSuite Enhancements

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MoversSuite Enhancements

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558 results found

  1. Please add "Estimated Amount" field to Field Requirement's in administration as an option. This will useful for our billing efforts as well as other reporting.

    4 votes

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  2. Create a field in Local Dispatch on the Dispatch Center page that allows operations to type in the name and number of any crew lead so that both operations and customer service have quick access to their crew lead info.

    1 vote

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    0 comments  ·  Admin →
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  3. Add the ability to include fillable blocks within a template allowing tab through to areas that require manual entry.

    1 vote

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    0 comments  ·  Admin →
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  4. Put a system generated note in the order when a card has been charged on an order

    1 vote

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    0 comments  ·  Cash Receipts  ·  Admin →
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  5. We have found that when importing shipment information from Atlas van lines, the shipments actual weight pulls down every time with zero weight. As such, the Work Ticket report and Driver Information sheet report both then pull down zero weight instead of the estimated weight. I believe this is due to both reports looking for a "Null" value in the actual weight field.

    2 votes

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  6. A lot of commercial work is billed by a bid price, however, we break it down in transactions to go to the correct accounting codes. One code that we use quite often is ‘oversell’ which is where we post the built in profit on the order. Twice recently, the biller forgot to hide the items on the invoice, which as you can imagine caused quite an uproar because of the line titled ‘oversell’. We will be naming this something else so that it does not stand out so much, if the items are not hidden, but it would be really…

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  7. Here are two options for a modification – option 1 is my preference

    Option 1

    When creating the Electronic Payment batches in Payment Management, put all VISA, MASTERCARD & DISCOVER charges in one batch and AMEX charges in a 2nd batch. Do not have the batches created based on the MSS branch code – put all credit card transactions in one MSS branch (PCIN). Therefore, we could have up to 3 Electronic Payment batches per day – one for refunds, one for AMEX charges and one for VISA, MASTERCARD & DISCOVER. (Amex credit card account numbers begin with a 3)

    3 votes

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  8. 2 votes

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  9. If a original storage order is paid with a check and later it changes to a credit card why do we have to set up a new billing lot and cancel the original one. Why can we not just update the original one and keep down the clutter?

    1 vote

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  10. On your statements, it seems that your system is only filtering by zero balance order numbers. For accounts that have recurring or multiple invoices under a particular order number, only having a filter for zero balance orders doesn't work unfortunately. If the order number has a balance, your system seems to be keeping all the activity that has taken place on that order number and is displaying it on the statement. When running the statement, it is creating equal debit and credit balances for every invoice the customer has ever received. A customer who owes one invoice could get a…

    3 votes

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  11. The credit card system needs to be able to handle Pre and Post Authorizations. Since the payment for local and intra moving is done the day after the move occurs the estimated amount is pre-authorized on the customer's credit card so that we guarantee that we will be able to charge at least the pre-authorized amount after we do the move. The day after the move we do a post-authorization for the final amount, which ties to the pre-auth and clears it out. This is critical to processing locals and intras and we will not be able to fully utilize…

    3 votes

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    1 comment  ·  Admin →
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  12. In Add Revenue Item, add the ability to enter multiple Service Codes as a list. Subsequently, Rating Information for each service code could be added/edited by highlighting a service in the list. This would allow a user to enter all Service Codes in a Revenue Group at one time more efficiently than the current process allows. The current process requires the user to setup a new screen for each item.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  13. Calendar view showing capacity for men, trucks and what is going on each day for any given time frame

    8 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  14. Add a spell check feature throughout mover suite to help minimize error.

    12 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  15. so it will store in document management. This will allow the office staff to communicate with the drivers in writing about shipment details as they occur, especially LD drivers.

    2 votes

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  16. It would be beneficial if we could add images into the special instructions for commercial jobs. Images would print out on the guys paperwork that they could view before heading out to the jobsite. Images could show large pieces of equipment that needs to be moved or maybe the access of the jobsite.

    5 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  17. When adding reductions make the Add Back as Item Code default to the Order Branch and Division, or the AR Branch and Division

    6 votes

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    0 comments  ·  Billing  ·  Admin →
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  18. We would like the ability to build drop down lists to limit the data that can be entered into the user defined fields in Order Information

    6 votes

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  19. Within the Dispatch Satus column expand the start times to 3 hours for State Department (9-12

    2 votes

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    0 comments  ·  Dispatch  ·  Admin →
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  20. It would be great if when you ran either the Safety Events or the Expiration report for Personnel or any other personnel reports that you could select employee status All, Active/ Inactive.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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