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MoversSuite Enhancements

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MoversSuite Enhancements

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571 results found

  1. Reasoning behind this would be that when the hauling documents are received, a task would prompt the revenue processor assigned to the order to process the shipment (Scan docs to corporate, book revenue, close order.)

    1 vote

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    We implemented a feature that allows you to create tasks when documents of a certain type are added to the system, either manually or through a van line download. This feature was implemented in MoversSuite 2020 R06 and is described under the Enhancements section: http://www.ewsgroup.com/moverssuite/support/onlinehelp/2020R06/#!WordDocuments/version2020r06enhancements.htm

    Let me know if you think this is a better solution than adding the Hauling Documents Received Date.

  2. The government wants all storage in arrears calculated at 30 days per month not actual days. We have to manually correct calculations every quarter on a spreadsheet because Movers Suite does not allow us to calculate that way.

    4 votes

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  3. 2 votes

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  4. We would like to be able to import a statement and apply it directly to an order to the default customer ID without touching all of the transacitons,

    1 vote

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  5. In Payment Management when applying a payment as an unapplied amount, change the default customer ID to the default customer ID on the order. Being a dual agent, its a very cumbersome process to apply a statement. When an Allied registered order is paid on a North American statement, it requires you to change the customer ID for unapplied amounts otherwise a transfer is necessary. Touching hundreds of transactions is tough enough and this would help a great deal.

    1 vote

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  6. Have the ability to drag and attach documents without having to save to a network location first.

    7 votes

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  7. 1 vote

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  8. The hauling mileage, billing weight, origin & destination addresses with cities and states show on invoices, but no zip codes. Auditors prefer that all key pieces of information used to determine basic charges show on the invoice, and zip codes are key pieces of information for this purpose -- especially with some intrastate charges and zip-zone based charges. Thank you.

    5 votes

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    0 comments  ·  Billing  ·  Admin →
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  9. ability to show the "leads" email address when a sales person receives the email for a new lead.

    1 vote

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  10. set up new dependency dates of bill date and invoice date so billers can use tasks based on those dates

    1 vote

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    1 comment  ·  Tasks  ·  Admin →
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  11. Allow the "Branch" to be changed if incorrect branch is downloaded or chosen without having to call MoversSuite and convince them change it for us, because they are not supposed to. If the change can be done, why not allow the employee to make the necessary changes, without having to bother MoversSuite and take 30 minutes to an hour to wait for this change to allow us to continue working on this order. Because orders are never actually "cancelled", if the order has to be entered a second time using the correct branch number, we are left with a confusing…

    1 vote

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  12. PT fee posted as negative in our revenue. When we receive the payment from the carrier or the vl, they have the same neg amount in the detail of their payment. But yet we can not apply the negative to the negative. Have to apply the negative to unapplied. This causes extra steps to balance out an order.

    5 votes

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  13. The Drop Down Find Box in the Claims Module is not functioning. This same drop down box works well in the Order Information and provides all orders the user has accessed that day. However, there is no information accruing in the Claims Module. Without the function of the drop down box, the USE SEARCH CRITERIA FROM THE PREVIOUS FIND is also not helpful. Could you please correct this in the next update?

    1 vote

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    0 comments  ·  Claims  ·  Admin →
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  14. We have multiple locations involved in a move. When duplicating the move we would like to have all of the documents in the duplicate order. Like we can included the order notes now, same idea just also be able to select to include the documents attached to an order when duplicating.

    1 vote

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    0 comments  ·  Move Management  ·  Admin →
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  15. The payment description on the payment application screen picks up the last order name instead of picking up the customer name/last name as entered on the cash receipts screen. This causes confusion when looking at transaction detail in GP

    2 votes

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  16. There are sometimes multiple contacts, billing, on jobsite, etc. An additional box that would identify which contact is which would be helpful

    1 vote

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    0 comments  ·  Account Profile  ·  Admin →
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  17. UVL currently provides van location (rudimentary GPS) data in their download stream. It would be really useful for Mover's Suite to capture that data so Dispatch and Safety have access to it.

    1 vote

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  18. 2 votes

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  19. In the "header" lines of each order number on the AR Credit & Collections report, it would be very helpful to include the Revenue Clerk. There seems to be plenty of room for this to the right of "Shipper", just below "Contact". Adding this information would help identify the Revenue Clerk to which questions may be directed, without having to look up each order. Also, for us, each Revenue Clerk is responsible for their own collections, so showing who is responsible for each order/invoice helps determine who needs to attend to each record of the report.

    4 votes

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  20. when you need to put a note in day notes so dispatch can see it you must already have an actual order on that date in order to see any day notes for that date. it would be nice if when you put a day note in on a day that doesn't have anything scheduled you can see that note on that day even if nothing scheduled.

    31 votes

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    0 comments  ·  Dispatch  ·  Admin →
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    Case MOV-5741 has been logged. We plan to default the date for the Day Note to what is set as the first date in the Service Date spread and populate the Day Note for that day.

    The goal is to always show the Day Note no matter whether a service is selected, present, or no services display.

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