561 results found
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Allow the "Branch" to be changed...
Allow the "Branch" to be changed if incorrect branch is downloaded or chosen without having to call MoversSuite and convince them change it for us, because they are not supposed to. If the change can be done, why not allow the employee to make the necessary changes, without having to bother MoversSuite and take 30 minutes to an hour to wait for this change to allow us to continue working on this order. Because orders are never actually "cancelled", if the order has to be entered a second time using the correct branch number, we are left with a confusing…
1 vote -
Payment Management
PT fee posted as negative in our revenue. When we receive the payment from the carrier or the vl, they have the same neg amount in the detail of their payment. But yet we can not apply the negative to the negative. Have to apply the negative to unapplied. This causes extra steps to balance out an order.
5 votes -
Claims Drop Down Box for Claim file History does not work
The Drop Down Find Box in the Claims Module is not functioning. This same drop down box works well in the Order Information and provides all orders the user has accessed that day. However, there is no information accruing in the Claims Module. Without the function of the drop down box, the USE SEARCH CRITERIA FROM THE PREVIOUS FIND is also not helpful. Could you please correct this in the next update?
1 vote -
Have the option to include DOCS when duplicating an order.
We have multiple locations involved in a move. When duplicating the move we would like to have all of the documents in the duplicate order. Like we can included the order notes now, same idea just also be able to select to include the documents attached to an order when duplicating.
1 vote -
change payment description field on payment application screen to pick up the customer name/last name entered on the cash receipts screen
The payment description on the payment application screen picks up the last order name instead of picking up the customer name/last name as entered on the cash receipts screen. This causes confusion when looking at transaction detail in GP
2 votes -
Additional box in Account Profile contacts
There are sometimes multiple contacts, billing, on jobsite, etc. An additional box that would identify which contact is which would be helpful
1 vote -
Capture the van location data from UVL
UVL currently provides van location (rudimentary GPS) data in their download stream. It would be really useful for Mover's Suite to capture that data so Dispatch and Safety have access to it.
1 vote -
2 votes
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Add the Revenue Clerk on the ARCC Report, perhaps to the right of "Shipper" and below "Contact"
In the "header" lines of each order number on the AR Credit & Collections report, it would be very helpful to include the Revenue Clerk. There seems to be plenty of room for this to the right of "Shipper", just below "Contact". Adding this information would help identify the Revenue Clerk to which questions may be directed, without having to look up each order. Also, for us, each Revenue Clerk is responsible for their own collections, so showing who is responsible for each order/invoice helps determine who needs to attend to each record of the report.
4 votes -
day notes
when you need to put a note in day notes so dispatch can see it you must already have an actual order on that date in order to see any day notes for that date. it would be nice if when you put a day note in on a day that doesn't have anything scheduled you can see that note on that day even if nothing scheduled.
31 votesCase MOV-5741 has been logged. We plan to default the date for the Day Note to what is set as the first date in the Service Date spread and populate the Day Note for that day.
The goal is to always show the Day Note no matter whether a service is selected, present, or no services display.
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Having "set up lead" or similar as a dependency date in tasks
When working with national account moves, before customer has set dates, it would be good to have dependency date based on the lead set up in MS to set up tasks, such as contacting OA, getting estimate scheduled, going over estimate info with customer or account ,etc.
1 vote -
Ability to print the Activity Log in the AR Credit/Collections Module
Ability to print the Activity Log in the Credit and Collections Module. The importance of this is to have a printed log of collection attempts which is required by law when a lien is being placed on individuals household items in storage which will ultimately go to auction.
9 votes -
Add the packing date - Print label
Add the packing date to the label report attached to the Print label button under the order information module.
16 votes -
Duplicated Order Notes - not all notes
Have a checkbox on each note (default checked) that denotes whether or not that note can be duplicated. Allows for notes that make no sense duplicated (Credit Checks for instance) to be kept off a duplicate order.
1 vote -
On the MS Order Transaction report, show subtotals for each payable ID, please.
Show the subtotals of each commissionable party in the Payable column at the bottom of the MS Order Transactions Report.
Having the system add and show the subtotal payable for each commissionable ID helps revenue clerks and the controller who use this report, and saves time by not having to manually add up these amounts. Thank you.1 vote -
Increase the number of decimal places allowed in rates from only 2 to 4.
This would help reduce rounding discrepancies when entering van line authority transactions but also own authority transactions. This would also help with accurately computing SIT charges. Thank you.
2 votes -
Allow multiple long distance drivers to be assigned to and commissioned on an order.
Currently, only one driver can be assigned to, and commissioned on, a single order. We have multiple commissionable drivers performing on orders (potentially as many as 6, but most often 2). It is not common for us to have a single commissionable driver associated with an order. Having to calculate commissions manually is frustrating, very time consuming and potentially error prone. Thank you.
6 votes -
Allow negative allocations
When setting up an allocation allow the ability to set up a negative allocation such as for BIPD which the agent is charged back
2 votes -
Being able to export task to Word or Excel
Is there a way to export your daily task list to Excel or Word?
1 vote -
List the customer number on the revenue entry screen when you have to invoice more than one account
Have a field that lists the customer number on the revenue entry screen. ie taking in revenue from van line and then having to bill a national account.
4 votes
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