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MoversSuite Enhancements

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MoversSuite Enhancements

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554 results found

  1. When dates are entered into Moverssuite (move information tab); “MSS Order Status” should automatically change from Will Advise to Booked.

    2 votes

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  2. When trying to fill out documents it becomes very cumbersome to constantly swap back to the “add signature/notation”. It would be very nice if I could write directly onto the document with the stylus.

    Perhaps there could be a way to switch between viewing/moving the document around on the screen and a writing mode. Customers also seem to get annoyed having to constantly swap back and forth from the document to the “add signature/notation” page.

    2 votes

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  3. 3 votes

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  4. Recurring billing invoices should show any balances due on the invoice in addition to the new charges. Creating an invoice is great and all but it would be better if we could also show the customer any of their charges that also still remain unpaid. This can be just the total and not a line by line detail. Something along the line of "Past Due Balance as of (insert date of recurring billing generation)"

    4 votes

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  5. We would like the ability to add check marks or initials to an excel document shared into MSCrew.

    If not then allow PDF documents to rotate with the screen so it makes the document larger and allow a free form check mark that will be of comparable size to the document so you don't have a giant check mark that is significantly larger than available spaces within a document.

    1 vote

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    0 comments  ·  Admin →
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  6. I would like to suggest that the AR# show up in the description line or add another column for the AR# next to the description. There are often times that within an order number/file that I have to invoice several different AR# for that particular file, having the AR# show up in the description line will save from having to click Edit to see which AR that particular charge is for.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  7. I’ve found a few bugs while trying to add signatures and notations to documents.

    1. The app will delete what Signatures and notations without the clear button being pressed. I’ve even double checked my hands were away from the button. It happens often and I have to write the same thing 2-3 times just to get it to onto the page. A customer had to sign her name 5 times for one signature because it kept deleting.

    2. While it seems to do fine with numbers, words and lines get distorted and expanded into nearly unrecognizable gibberish. I’ve tried to draw a…

    1 vote

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  8. Can you make the font larger? The special instructions are hard to read

    1 vote

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  9. Would like to see Special Instructions on the front page of the app like the Service Instruction are.

    6 votes

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    1 comment  ·  Dispatch  ·  Admin →
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  10. create an app for the texting module, so the people involved in the move can monitor/reply to customers after hours/weekends without login into MS client.

    3 votes

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  11. Right now, the commissions follow the revenues for the revenue branch for any revenues posted. However, we need the ability to "force" commissions to apply to their default branch as set in administration, personnel and not charge to the A/R branch. In administration, personnel, there should be an option either under the accounting tab or the branches tab to set that all commissions are charged to the default branch.

    Right now at the end of the month, we have to do journal entries in GP to move the commissions to the correct branch which is tedious and very time consuming.

    1 vote

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  12. In the MSCrew app on the Job Summary doc, add an editable field below the signature where the name of the signer can be entered so it is legible.

    5 votes

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    1 comment  ·  Dispatch  ·  Admin →
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  13. On the locations grid under Contacts and Locations, include a column for the Location Address Type.

    1 vote

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  14. Having movers suite in training mode would allow employees to learn new tasks such as running credit cards and assigning job numbers using repetitive training techniques.

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  15. In my opinion, the Customer Statement Generation is decent and provides valuable information for me and what I need in collections. However, there is no good way to use this tool to send out many statements at once.

    We get limited access and functionality in GP for the statement function and we're encouraged to use MS Customer Statement Generation which is fine. But I absolutely need a better way to electronically deliver multiple statements to multiple customers quickly. Our past due A/R is usually around 100+ customers totaling ~1M at any given time. I need to be following up on…

    3 votes

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  16. Could the size of the Purchase Order Number field be increased? Maybe to around 50 characters? Some of our customers have started including full GL #s as part of their POs and 30 isn't enough.

    1 vote

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  17. Movers Suite Customer Statements makes you summarize invoices to a specific date instead of just what ever is open. Because of this the Date of the Invoice is made the summarized date instead of what the actual invoice date is. - I would like to either have the summarize button replaced to open invoices or be able to use the actual invoice date not the summarized date.

    3 votes

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  18. When registering order in the O&I module, you no longer input a "Start Load" date or a "End Load" date, as well as the "From City/State" and "To City/State". Since these fields do not exist in the O&I module and when you try to use the Find function, it becomes tedious and time consuming to locate the order you want since all of those fields appear blank with information . Is there a way you can refine the Find function for O&I module so that it pulls from "Job Start Date", "Job End Date" fields and shows the locations?

    2 votes

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    We have made an initial design to incorporate a new Office & Industrial tab in the Find that would allow you to search by Job Start and End dates along with several other fields. Reference MOV-5831 on any status request you submit to us.

  19. We would like to send our driver commission statements all at one time to each individual contractor. Our billing team is currently emailing each one individually each week and it is taking hours of time. Since the driver email is in the commission statement it seems to me this should be something that can be done easily.

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Create a module for equipment, where you can view/manage equipment much like orders and claims are managed. Where equipment related docs can be uploaded and viewed (like in orders), changes can be updated and tracked, notes can be added and tasks can be created for reminders like inspection or registration.
    This would make updating the equipment easier and more user friendly.

    2 votes

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    1 comment  ·  Admin →
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