566 results found
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Associate a date with liability-only transactions in the claims module
Right now we have to record a chargeback dollar amount that posts through the general ledger in order for a date to be associated with claims liabilities. We have situations where we want to update the liability amount but don't always have a change that hits the general ledger (our liability changes with the van line once we win a rebuttal, etc.). It's very difficult without dates attached to each line item to validate data against the van line.
17 votes -
Claims Module National Account Name is based on information typed in the Billing screen which produces inaccurate data.
Currently, the National Account in the Claims Module is based on the company name documented in the Billing Information tab of the Order Information Screen. The company that is billed is often times not the National Account and then the billing tab may be set up many different ways, so if the national account name is the one typed in on billing tab, it may be typed in differently (capital letters, all small case, the word "THE" in front of the national account name) for every invoice. Then, when pulling a national account report, every different variation for that account…
2 votes -
1 vote
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Able to create a file folder in document management that is password potected or has a higher level of user security
Create a file folder in document management that is password protected or has a higher level of user security. This would allow us to have customer's personal information stored in a secure file that is not available to all system users. Federal and state laws mandate that personal information is kept in a secured position. Penalties and fines are very high. We have checks, credit card, passport and other information that is gathered and maintained. A secured file within the order would be a welcomed location.
6 votes -
ability to inactivate a branch
Give the ability to inactivate a branch in revenue processing so an old/outdated branch cannot be selected
7 votes.
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allow ability to enter order # in Related Order # field
without using the search key-keep the search key as an option not a requirement
2 votes -
work tickets should SHOW that they are combined BEFORE transaction is generated.
Work tickets should show that they are combined in real time BEFORE you generate your transdcations.
1 vote -
Add a place to indicate Storage Coordinator in the SIT section of the SIT/Recurring Billing Tab
It would be helpful to have a place to indicate the storage coordinator/clerk in the SIT section and based on the date in and days authorized have the system send a notification in some form to the assigned storage coordinator/clerk several days in advance of conversion to perm date.
2 votes -
35 votes
We anticipate rolling out a web-based solution for coordinators by the end of 2021. We are hopeful that this new product will improve your screen space to work better for you.
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Allow Order information to load when double clicking move from task list
It would be nice to be able to double click on a task and it open up the order information
39 votes -
invoice
when you copy and invoice it would be nice if we could change the bill to
6 votes -
email option in notes
This would provide better communication within the organization, especially for requests that need immediate attention and also need to be recorded in movers' suite.
10 votes -
Bold Tabs in Order Entry
similar to when buttons are bold when there is info behind them, can this also be done for the tabs in Order Entry and/or Billing?
4 votes -
allow voiding notes when entered on wrong order
We need to be able to change a status or void a note when it's entered on the wrong order.
69 votes -
4 votes
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Tasks - Revenue Entry
Being a Revenue Cleark, When in a Task and you need to open a particular order MS should direct you to the Revenue Entry portion of the move not Order Information.
3 votesUnfortunately this didn’t make it into our latest task changes. It is still on the queue, not sure when we will do another round of task changes.
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Using Dual Monitors
When using dual monitors, currently any active input boxes (to enter notes, for example) center between the screens. It would be much easier if it would pick a "main" monitor and open in the center of that. OR have a memory of where the user moves the box so that each time we need a box to pop up, it goes to that location on our screen.
When it opens in the center of the two monitors, it's very hard to read.
1 vote -
Tasks in Revenue Entry
I would like to see the task tab moved to be after the summary task located on the bottom right.
17 votesUnfortunately this didn’t make it into our latest task changes. It is still on the queue, not sure when we will do another round of task changes..
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Commission statements
The commission statemets show a commisson total by order. This tells me how much the drivers is getting paid. I want to see a revenue total as well. This will allowe me to check the statements for reasonableness. I could easily compare what the company is getting on commission items to what is being paid to the driver.
1 vote -
Correct Uploading Agent To TransDocs from the Doc Mgmt Viewer
for an agent with multiple branches involved in the same order, we need to have the correct agent uploading ppwk show in TransDocs from the doc mgmt. viewr, not just the sister/booker/origin agent for the order.
This shows corret agent to contact in TransDocs in case of billing or claims or revenue issues.5 votes
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